Billing Terms & Conditions

Last updated: July 10, 2026

1. Accepted Payment Methods

NUA-MAE accepts the following payment methods:

Visa
Mastercard
American Express
Apple Pay
Google Pay
Shop Pay
PayPal (where available)

All payments are processed securely through trusted payment providers. We do not store your payment card details.

2. Currency

All transactions are processed in British Pounds Sterling (GBP £). Prices displayed on our website are subject to change without prior notice.

3. Order Confirmation

Once your payment has been successfully processed, you will receive an order confirmation email. This email confirms that we have received your order. A separate shipping confirmation email will be sent once your order has been dispatched.

4. Billing Accuracy

Customers are responsible for providing accurate billing information when placing an order. If we identify incorrect or incomplete billing details, we may contact you to verify the information before processing your order.

5. Billing Errors

If you believe there has been an error regarding your payment or billing, please contact us as soon as possible at info@nua-mae.com. We will investigate the matter promptly and work with you to resolve any discrepancies.

6. Chargebacks

If you experience any issues with your order, we kindly ask that you contact our customer support team before initiating a chargeback with your payment provider. We are committed to resolving any concerns quickly and fairly.

Unauthorised or fraudulent chargebacks may be disputed with the relevant payment provider where appropriate.